Welcome to https://guidinglightcounseling.info (the ”Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (”Visitors” or ”You”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Guiding Light Counseling, PLLC (collectively, ”Services”) (“Authorized Customers”).
This Privacy Policy describes what, when, and how we collect, use, process, and distribute Personal Identifiable Information that you provide us on or through our site, Blog, Social Media Platforms, or any other digital platform that collects data currently existing or existing sometime in the future.
By visiting our site, you are consenting to the terms of this Privacy Policy.
”Personally Identifiable Information”
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
When you visit our site, we automatically collect certain information on your device including information about your web browser, IP address, and time zone through data tracking such as a ”cookie”, or when you fill out a form or enter information on our site.
The following personal information may be collected voluntarily by you when you visit our site or contact us by mail, email, and/or phone: name, address, phone number, email address, the contents of the message that may be sent to us, and any other information chosen to be provided to us by you.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information in the following ways to:
- Customize and improve the Site.
- Make appropriate service offerings.
- Understand and analyze how you use our site.
- Communicate with you in response to specific inquires, appointment requests, or to provide requested information.
With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to ”opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Guiding Light Counseling, PLLC is securely stored and is not accessible to third parties or employees of Guiding Light Counseling, PLLC except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at 828-469-0220.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors, site visits, site interactions, and the services they select. We may also use trusted third-party services that help us track this information.
How does Guiding Light Counseling, PLLC use login information?
Guiding Light Counseling, PLLC uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Guiding Light Counseling, PLLC has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at sylviavang@guidinglightcounseling.info
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links:
https://guidinglightcounseling.info contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Children under 13
Guiding Light Counseling, PLLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. Guiding Light Counseling, PLLC does not specifically market to children. In the event that a child should visit the site, they must obtain permission from a parent or guardian and provide Guiding Light Counseling, PLLC with verifiable parental consent at the contact address listed below.
Contact Information
If there are any concerns, questions, or comments regarding our Privacy Policy or if you believe that Guiding Light Counseling, PLLC has not adhered to the Privacy Policy as outlined, please contact Guiding Light Counseling, PLLC at:
Guiding Light Counseling, PLLC
3568A US-321 BUS
Maiden, NC 28650
Email: sylviavang@guidinglightcounseling.info
Phone: 828-469-0220